Refund and Returns Policy

At My China Gadget Shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within [7/14/30] days of receiving your order.

To be eligible for a return, the item must:

Be unused and in its original condition
Include the original packaging and accessories
Not be damaged due to misuse or improper handling
Include proof of purchase or order details
Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within [48 hours] of delivery. Please provide your order number and clear photos or videos of the item so we can review the issue and assist you.

Refunds

Once we receive and inspect the returned item, we will notify you about the status of your refund.

If your refund is approved, the amount will be returned to your original payment method. Depending on your payment provider, it may take several business days for the refund to appear in your account.

Non-Returnable Items

Some products may not be eligible for return, including:

Items damaged through misuse or negligence
Products without their original packaging or accessories
Items that have been used or modified
Products marked as final sale
Return Shipping

If the item is defective, damaged, or incorrect, My China Gadget Shop may cover the return shipping cost.

For returns due to a change of mind or ordering the wrong product, return shipping costs may be the customer’s responsibility.